- Order for Delivery |
- Order for Shipment |
- Privacy |
- Sculpture Availability
- Payment Options |
- Shipping & Packaging |
- Claims & Returns
- Sculpture Care |
- Questions or Suggestions |
- Gift Cards |
To Order for Local Delivery
Please call one of our studio showrooms for same day sculpture delivery Monday through Friday from 10:00 a.m to 12:00 p.m. CST. Davenport 563-324-5135, Historic Valley Junction, DesMoines 515-274-8455
To Order for Shipment
Place your order online or by phone, call 563-324-5135. Experienced Gift Consultants will be available to help you with your selection Monday through Friday from 10:00 a.m. to 5:00 p.m. CST.
When placing your order by phone, we ask that you have available your billing and shipping information, phone number, and information on each product you wish to order including product number, name, finish color and quantity.
Please remember that every sculpture is hand-finished. The sculpture you receive may vary slightly in color from those pictured on this website.
Name, address and e-mail information acquired from our customers and collectors is used solely by Isabel Bloom for marketing and sales purposes. We do not sell our customer information to others. Customers no longer wanting to receive periodic updates from Isabel Bloom are encouraged to call us at 1-800-273-5436 or e-mail us at [email protected] to request removal of their name and address from our records.
Sorry, but orders cannot be accepted for new sculpture designs prior to the introduction dates presented on our website.
The time-consuming process of handcrafting each sculpture may result in limited availability of our newest and most popular designs. Please order early for best selection. Most of our sculptures ship within three business days of order receipt.
To ensure receipt of your order prior to the Thanksgiving and Christmas holidays, we recommend placing your order a minimum of three weeks in advance of the required delivery date.
We welcome all of our customers to use their MasterCard, Visa, Discover or American Express credit cards when purchasing our products.
We collect applicable state taxes on sculpture sent to all Illinois and Iowa locations. The rates shown are current state tax rates. Internet orders will automatically be charged the appropriate tax rate.
Please call for current sales tax rates.
Should state or local tax rates or laws change, we will collect the correct tax in effect at the time of purchase.
Shipping and Packaging
We will be pleased to ship your order to any street address in the continental United States, as directed. Sorry, we cannot ship to P.O. boxes. For information about delivery to Hawaii, Alaska, foreign addresses, or one-day or two-day express delivery, please call us toll-free at 1-800-273-5436. Quad City area customers please call (563) 336-3766.
We ship most orders by UPS ground shipment. In-stock sculpture normally ships within three business days of order receipt. For an additional fee, we offer express delivery of in-stock sculpture via UPS 3-Day Select. UPS does not deliver packages on Mondays so this may delay your shipment. These orders are normally processed and shipped within 24 hours of order receipt. If any item ordered is out of stock, we will inform you of the expected ship date. Your credit card will not be charged until your order has shipped.
To prevent breakage and assure delivery in excellent condition, we carefully cushion and place each sculpture in protective packaging material. These materials are costly but experience has taught us not to skimp. We are confident that you will be pleased with the results.
Shipping Claims and Returns
All sculpture is thoroughly inspected and carefully packed before shipment. If your sculpture arrives in damaged condition, email a photo of the damaged box and sculpture to [email protected] to initiate a claim. All cartons and packaging must be retained for inspection. We request return of any damaged sculpture.
We cannot accept returns without prior authorization. If, for any reason, you are unhappy with any Isabel Bloom sculpture when it arrives, please contact us at sales @ibloom.com e. If necessary, we will gladly exchange your sculpture or provide a gift certificate for future use.
Please handle your sculpture with care. Despite its substantial nature, Isabel Bloom sculpture is fragile. Without appropriate care and handling, chipping, cracking or breakage may occur. Sculpture from Isabel Bloom must also be sheltered from harsh winter weather to avoid damage. In climates where freezing occurs, give your sculpture an indoor rest during the freezing periods.
Questions or Suggestions
We are always pleased to hear from collectors of Isabel Bloom sculpture. If you have any questions or wish to suggest ways that we might better serve you, please call any of our Studio Showrooms or 1-800-273-5436. You may e-mail us at [email protected] or write us at:
736 Federal Street, Suite 2100
Davenport, IA 52803
A gift card from Isabel Bloom is a popular and convenient way to commemorate any occasion. To order, call us toll-free 1-800-273-5436. Gift Cards are not taxable and they will be mailed free of standard shipping and handling charges. Purchases made with Gift Cards are subject to all applicable shipping and packaging/handling charges and sales tax.
If you have a gift card you would like to redeem, please call us toll-free at 1-800-273-5436 for instructions on placing your order.
The agreement of the parties regarding purchases from Isabel Bloom shall be construed in accordance with, and disputes shall be governed by, the laws of the State of Iowa. The Seventh Judicial District in Scott County, Iowa shall have jurisdiction and Venue over all controversies arising out of, or relating to, this Agreement.